Selecting a Professional Collection Service

Getting the most from your collection agency requires cooperation and communication.  The following are some key issues that can help determine the quality of an agency and increse your success in the future...

Market Knowledge
Make sure the agency has the skills and knowledge necessary to collect on your particular type of account

References
Another key step in selecting a reputable agency is checking the references and reliability of the agency with its other clients.

Professional Credentials
Determine if the agency holds membership in state or national trade associations such as the American Collectors Association